In the event that a piece of jewellery that you have purchased does not fit, please return the item for a refund.
Refunds may take up to 10 days to be processed.
Making a complaint
We hope that you are happy with your purchase, and the service you receive, but if you are not, please direct your complaint to us via the postal address, e-mail address, or telephone number found on our contact us page.
Please note that when purchasing online, to proceed past the checkout indicates that you have read the terms and conditions, and that having done so signifies compliance. Such contracts are subject to The Consumer Protection (Distance Selling) Regulations 2000. Your statutory rights remain.
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